FAQ

Frequently Asked Questions (FAQs)

 

1. What is a CPL filter and how does it work?

A CPL filter is a special tool that helps you take better photos by reducing glare and reflections from things like water and glass. It also makes colors look more vibrant. Just clip it onto your phone, twist it until the reflections disappear, and take your picture!

 

2. How do I use the CapCar CPL filter?

Using the CapCar CPL filter is super easy! Clip it onto your phone, twist the lens until you see the reflections fade away, and then snap your photo. It helps make your pictures clearer and brighter.

 

3. Do you ship internationally?

Yes, we ship outside of the UK at cost. You’ll see the shipping charges at checkout, and delivery times will depend on where you live.

 

4. How long does shipping take?

In the UK, standard delivery usually takes about 3-5 business days. For international orders, delivery times vary depending on where you are. We also offer faster shipping options if you need your order sooner.

 

5. How can I track my order?

After your order is shipped, we’ll send you an email with a tracking number. You can use this number to check where your package is.

 

6. What is your return policy?

You can return items within 30 days of receiving them. The item should be unused and in its original packaging. For more details, check our Refund Policy.

 

7. What should I do if I receive a damaged item?

If your item arrives damaged, contact us right away at info@capcar.uk with your order number and details about the issue. We’ll help you return it and either replace it or refund you.

 

8. How can I contact customer service?

If you have any questions or need help, please reach out to our customer service team at info@capcar.uk. We’re here to assist you!

 

9. Are there any special offers for first-time customers?

Yes! We often have special deals and discounts for new customers. Sign up for our newsletter to stay updated on the latest offers.

 

10. Can I follow CapCar on social media?

Absolutely! Follow us on Instagram and TikTok for the latest updates, behind-the-scenes content, and more.